Over 38 years serving Cleveland and surrounding areas
- Regular 3-Person Crew
- 200% Satisfaction Guarantee
- Background Checked Staff
- You choose the cleaning time
- Bonded & Insured
- Save time and money
Cleveland's most trusted cleaners
There’s a saying that practice makes perfect. That’s what we strive for every time we clean our clients’ homes. We don’t want to clean your home once, we want to be who cleans your home for life. We’ve been serving Cleveland since 1986. We’ve stayed in business that long because we care about our clients and their satisfaction.
We realize the trust it takes to allow someone into your home. That’s why we’re diligent about safety and who we hire to clean your home.
If you give us a shot, we know you’ll be pleased. We’re so confident you’ll love our work that we offer our 200% Satisfaction Guarantee.
200% Satisfaction Guaranteed
We are so confident that you’re going to love our service that we offer a 200% Satisfaction Guarantee. If we miss something, we’ll come back to make it right and ensure you’re happy with your cleaning. If you’re still not satisfied, we’ll issue you a refund.
Cleaning Services built on Integrity
ARCSI Member
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Google Rated 4.8 Stars
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Don't trust us yet? Ask our customers
3 Cleaning Types to perfectly suit your home and needs
Maintenance Clean
We get it. You’ve got a life to live and spending your Saturday nights mopping your kitchen floor isn’t your idea of a perfect night in. Let us take care of cleaning, you focus on living.
Work/cleaning done throughout the home
- Dust window sills, ledges, blinds
- Dust woodwork such as shelves, baseboards, doors, light fixtures, and ceiling fans
- Dust picture frames and knickknacks
- Polish furniture with polish & cloth
- Minimum pick up and straightening items
- Remove Cobwebs low and high
- Clean light switch plates
- Empty trash cans and ash trays
- Polish glass doors and sidelights
- Vacuum all carpets and rugs
- Vacuum & mop all hard floors accordingly
- Change sheets/make beds
Work done in Bathroom
- Clean/disinfect sinks & vanities
- Clean/disinfect tubs & showers
- Clean/disinfect toilet inside & out
- Polish mirrors & chrome features
- Dust track lighting
Work done in Kitchen
- Clean/disinfect sinks & countertops
- Clean/disinfect range top
- Clean/disinfect microwave
- Wash outside of cabinets
- Polish exposed side of appliances & counter decor
Spring Clean/1st Time Cleanings
Let us take a guess. You spent all winter without scrubbing the shower or dusting the ceiling fan? That’s okay, our Spring Clean service is perfect for sprucing up your place after a bit of neglect.
Includes all Maintenance Clean work plus
- Wash inside of reachable windows, sills, and ledges
- Wash glass doors & sidelights inside and out
- Hand wash all reachable light fixtures and celing fans
- Spot wash walls and/or wallpaper
- Hand wash woodwork including baseboards, doors, banisters, and exterior of cabinets
Bathroom
- Remove buildup from showers & tubs
Move-In/Move-Out Clean
You’re moving out and have 1001 things to take care care of and then you realize you have to clean your old place before you hand over the keys or say goodbye to your security deposit. Don’t worry, we’ll take care of it. Guaranteed.
Includes all Spring Clean/1st Time Cleanings work plus
- Wash inside of any cabinets, closets, or cupboards
Kitchen
- Clean inside of oven (customer must spray w/oven cleaner at least 4 hours prior)
- Refrigerator cleaned inside and out (freezer included if unplugged and doors left open)
- Clean inside and out of cabinets
Why three person teams
We’ve found that three people is the happy balance. Three person teams are able to clean your home in a reasonable amount of time without there being “too many cooks in the kitchen.”
Over 38 Years and Two Generations of Exceptional Customer Service
After 30 years in business, we know that delivering on our promise of quality and service to our customers is at the heart of everything we do.
200% Satisfaction Guaranteed
We are so confident that you’re going to love our service that we offer a 200% Satisfaction Guarantee. If we miss something, we’ll come back to make it right and ensure you’re happy with your cleaning. If you’re still not satisfied, we’ll issue you a refund.
GrimeStoppers Has You Covered
From Strongsville to Perry, Grime Doesn’t Stand A Chance.
Our Service Areas
- Cuyahoga County West
- Cuyahoga County East
- Geauga County
- Lake County
We're here to serve you, not ourselves
CHOOSE YOUR DATE AND TIME
BOOK IN 60 SECONDS
EASY & SECURE PAYMENTS ONLINE
NO CONTRACT CANCEL ANYTIME
HONEST PRICING NO UPSELLS
Frequently Asked Questions
How long does it take to clean my home?
Grimestoppers takes an average of 1 to 2 hours to clean a 4 bedroom 2 bathroom home. However, time will vary depending on the condition and size of your home.
What do I have to do before the cleaning?
In order to provide you with a high quality cleaning service, we ask you to take a few minutes the night before to pick up personal clothing, toys and other household items. The fewer items the maids have to pick-up, the more they can concentrate in actual cleaning.
Do I need to provide supplies or equipment?
Grimestoppers provides all cleaning solutions, supplies and equipment. However, if you preferred we use your supplies and equipment, we would be pleased to accommodate your request. If you have a special cleaner, chemical, or tool you want us to use, please provide it.
What will your cleaning members not clean?
Grimestoppers will not clean human or pet feces, vomit, urine and or blood due to sanitary and insurance reasons.
How do I leave special instructions for my cleaning team?
Please let your crew leader know verbally, leave a note for her, or email/call the office your special instructions.
What do I have to do if my home has been recently remodeled or under repair?
If you are a new client please call our office. If you are an existing customer please contact the office to request a Deep Cleaning or a Custom Cleaning program so your home can be cleaned adequately.
Will the same team always clean my home?
Yes, for weekly, biweekly, and monthly clients. Occasionally, one team member might be replaced.
Tipping Policy
Tipping is totally up to the clients discretion, although greatly appreciated. Some clients tip each cleaning, most tip during the holidays. A holiday tip is usually the amount of one cleaning.
What should I do if there is any damage or breakage?
- Call the office to speak to a manager
- Get estimate for repair/replacement
- Inform the office of the estimate so that we can decide the best course of action (repair, replacement, insurance claim)
Safety & Security FAQs
Are your employees screened before hiring?
Yes, we run a state-wide criminal background check on all of our employees.
Are you insured and bonded?
Our employees are bonded for theft and we are insured for any excessive damage or breakage.
How do you protect my keys?
Your key is placed in a secure place that only the office manager has access to. In addition, all keys are identified with a tag. On the day of your cleaning your key is issued to the team member and at the end of the day is returned to the office.
What happens if the alarm goes off?
All contact numbers will be called. Alarms must be disabled for the team to continue cleaning.
Will my pets be safe and secure during the cleaning?
Yes, please inform the office as to your pets needs and requirements to keep them safe. The cleaning team will do for your pet(s) as you instruct them.
38 years of one simple idea: deliver exceptional customer service.
Tracie Rush
Office Manager
Tim Marlowe Jr.
General Manager
Tim Marlowe Sr.
Owner
A word from the owner Tim Sr.
Greetings. I’m Tim Marlowe, owner and operator of GrimeStoppers. I started this house cleaning business with my wife Barbara, over 25 years ago with one idea in mind: Deliver exceptional customer service and your customers will love you for it. After all these years, I still believe that if you do the right thing and what’s best for the customer, the rest will come.
