Company History - Grimestoppers

Our average employee stays with GrimeStoppers for over 2.5 years versus an industry average of only 3 months. Half of our employees have been with us for over 5 years!

WE ATTRACT & KEEP THE BEST PROFESSIONALS IN TOWN

Book in 60 Seconds

If for any reason you are not satisfied with our services, we’ll clean your home again. If you’re still not satisfied, we’ll issue you a refund.

200% SATISFACTION GUARANTEED

Book in 60 Seconds

You get the same 3-person crew each time so they know just how you like your home cleaned.

CONSISTENTLY CLEAN

Book in 60 Seconds

Honesty is always the best policy and we believe open communication ensures the perfect cleaning experience.

HONEST AND STRAIGHT FORWARD

Book in 60 Seconds

Caring for your possessions is our #1 priority. We're bonded and insured so your possessions are always in good hands.

WORRY-FREE CLEAN

Book in 60 Seconds

Why three person teams

We’ve found that three people is the happy balance. Three person teams are able to clean your home in a reasonable amount of time without there being “too many cooks in the kitchen.”

Over 30 Years and Two Generations of Exceptional Customer Service

After 30 years in business, we know that delivering on our promise of quality and service to our customers is at the heart of everything we do.

200% Satisfaction Guaranteed

We are so confident that you’re going to love our service that we offer a 200% Satisfaction Guarantee. If we miss something, we’ll come back to make it right and ensure you’re happy with your cleaning. If you’re still not satisfied, we’ll issue you a refund.

Tracie Rush
Office Manager

Tim Marlowe Jr.
General Manager

Tim Marlowe Sr.
Owner

A word from the owner Tim Sr.

Greetings. I’m Tim Marlowe, owner and operator of GrimeStoppers. I started this house cleaning business with my wife Barbara, over 25 years ago with one idea in mind: Deliver exceptional customer service and your customers will love you for it. After all these years, I still believe that if you do the right thing and what’s best for the customer, the rest will come.

"Awesome!! I was very impressed by the professionalism of the crew.I asked for some extra things to be cleaned and they took care of it. I thought I was going to have to tell them what to do, room by room, but they knew exactly what to do without me telling them. I’ve decided to be a regular client!"

"I have been a satisfied GrimeStoppers customer for more than five years. I like the GrimeStoppers system of using the same team of three crew members who clean my house each time. The crew gets to know my house and my preferences and can work quickly and efficiently. And the crew members themselves are professional, friendly, and trustworthy. Thanks GrimeStoppers!"

"I LOVE my Grimestoppers team! They spoil me to death! They exceed my expectations. They are thorough, detail oriented, and TRUSTWORTHY!!!!!! If you are looking for help call them. You will not be disappointed!"

"This company is just excellent. The management is always available. The same people come to work each time. They are very careful, and you can trust them. They are always on time and don’t over charge. They are always willing to satisfy the customer. They never cancel. They are very consistent."

"I had previously posted an unsatisfactory review but am pleased to say that Grimestoppers did everything to ensure that any complaints I had were corrected. They sent a different team of ladies who did a FANTASTIC job! I highly recommend Grimestoppers not only because they proved they could do an excellent job cleaning my house, but also because they do appreciate their clients and want to make sure they are completely happy with the service."

"I have been a GrimeStoppers customer for just about a year now and all I can say is WHY DID I WASTE SO MUCH TIME WITH OTHER CLEANING COMPANIES? GrimeStoppers is by far the best service I have ever used both here in NE Ohio or any place else I have ever lived. Their attention to detail and customer satisfaction exceeded all my expectations. I have recommended them to all my friends and family."